Support & Training | IBM Marketing Cloud
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Support & Training

Continuing Satisfaction is Our Objective

At IBM Marketing Cloud, we’re committed to providing you guaranteed service, ensuring that you get high-customer satisfaction with us.  That’s why we offer IBM Marketing Cloud’s Support & Training services to take your customer satisfaction to the next level. Our service professionals want to get to know you, and fully understand your unique business objectives. Here are just a few of the ways we’re different:

  • Customer Feedback—We consistently use feedback to improve IBM Marketing Cloud and ourselves.
  • Knowledge Base—A robust resource to help you troubleshoot any issue you might have.
  • Online Help—An online, printable guide to walk you step by step through using our products.
  • Our Employees—Our approach to staffing is to hire the best and to outnumber our clients.
  • IBM Marketing Cloud Community—You and your peers regularly share helpful information.

"Our service is very personal and makes it feel like you're in the family."

Stephanie DeWitt, SeaWorld Parks & Entertainment
Case Studies
  • PensionBee

    This innovative FinTech startup used IBM Marketing Cloud to quickly get up and running with effective personalized, automated lead nurturing.

  • Countrywide

    Delivering highly relevant emails, closely aligned with the customer journey, enables Countrywide to increase email open rates by 120%.

  • Payoneer

    Online payments platform provider achieves open rates of 53% and click-through rates of 32% using dynamic content.

Solutions by Industry
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